Front Office Supervisor

The Reykjavik EDITION is looking for its next Front Office Supervisor! We are looking for ambitious full-time staff. Good English is essential, further language skills are an advantage. The minimum age of the applicant is 20 years. If this sounds like the perfect place for you, we would like to encourage you to apply today! Main tasks include: Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships. Ensure adherence to quality standards. Enter and locate information using computers/POS systems.